From 12 months to just 6 weeks — Kitsoft’s low-code platform Liquio is transforming how governments digitize public services, now powered by AI.
While public services have traditionally been associated with slow processes and bureaucracy, Ukraine is taking a different path.
In just four years, the country has risen from 102nd to 5th place in the global EGDI ranking, became the first to legally equate digital documents with paper ones, was among the first to introduce a digital driver’s license, and is now the fastest country in the world for online business registration. Kitsoft is one of the contributors to these achievements.
With Liquio, a next-generation low-code platform, government institutions can rapidly, flexibly, and at scale build digital public services. The platform powers solutions such as the Diia portal, e-Entrepreneur, uResidency, eMalyatko, and Kyiv Digital. In 2024, Liquio was officially added to the GovStack Catalog, a recognition of its international credibility.
Now, Kitsoft has introduced a built-in AI toolkit in Liquio, enabling governments to create public services much faster and more easily. What once took 6–12 months can now be done in just 6 weeks — with only a few specialists involved.
Here’s how it works:
The Kitsoft R&D team continuously improves the platform to make the process of creating digital services even faster, simpler, and more efficient.
Artificial intelligence in Liquio operates in three modes — Builder, Copilot, and Assistant — each optimizing a different stage of development.
Builder Mode:
This is where it all begins. A business analyst maps out the logic of a public service — for example, applying for a business license — and writes up a structured document outlining the functionality, flow, and requirements. Then comes the AI.
Builder Mode reads the document and automatically generates the foundation of the digital service. It walks the developer through step-by-step code generation and even asks smart follow-up questions to clarify gaps. This drastically cuts time spent on setting up forms, workflows, databases, and front-end components — once manual, now nearly instant.
Copilot Mode:
As developers work on more complex elements, Copilot offers real-time, context-aware code suggestions.
AI Assistant:
The in-platform Assistant acts like a 24/7 support companion. It answers questions using Liquio’s documentation, internal wiki, and past implementation cases. Whether you’re stuck on a step or need to understand a specific function, help is just a chat away.
Why This Matters — for Governments and Citizens
For Citizens: Faster, better, and more intuitive services. From renewing documents to accessing benefits or registering a business, residents get what they need — when they need it.
For Governments: Drastically lower development costs and delivery time. Services that once required months of custom development now go live in weeks. That means more agile governance, faster policy rollouts, and improved public trust.
For Developers: Less repetitive, manual work. The platform handles the boilerplate, allowing teams to focus on complexity, not routine. That’s a game-changer in public sector IT, where talent is often stretched thin.
💬 Serhii Demydenko, Head of R&D at Kitsoft:
We believe that governments should operate as efficiently as the best private companies. That means not just automating processes, but embracing cutting-edge technologies that fundamentally improve how services are built. AI in Liquio isn’t just a trend — it’s a tool that helps reduce time, cut costs, and improve quality. Our R&D team is constantly enhancing the platform so that public institutions can build services as fast and flexibly as today’s world demands.
A public service is a business process.
Liquio makes it simple.
AI makes it incredibly fast.