The role of e-government against COVID-19. Ukrainian experience at Germany Connective Cities event
Ukrainian IT company Kitsoft, which specializes in public technologies and is the developer of the public online services portal Diia, participated in the germany event “Connective Cities Series on Municipal Response to COVID-19” discussed the effectiveness of digital technologies, the role of e-government in the fight against the pandemic and digitalization in country-wide levels.
Oleksandr Iefremov, CEO of Kitsoft, shared the experience of cooperation with the government and the importance of the implementation of digital services during uncertain times — key points:
- Diia project can be imagined as a marketplace for public services. Users will get a comfortable experience in parallel with developed countries, and the government can quickly create and adapt new online services, in line with today’s challenges.
- We have developed a method of analysis that helps us to analyze the regulatory documentation quickly, taking into account significant factors, and eliminating insignificant ones and as a result, we enter government services into a new era.
- The pandemic has shown that convenient online services help us not only save time but are also important in not putting ourselves and the health of our family at risk during the pandemic.