Working together, the International Telecommunication Union (ITU), the government of Mauritania, and the Ukrainian Kitsoft team held a five-day workshop in Mauritania. More than thirty representatives from key ministries like Justice, Transport, Finance, and Digital Transformation attended the intensive workshop.
The goal of the workshop was to show how government teams can independently create modern online services integrated with national registries and electronic identification — using the low-code Liquio platform powered by AI and developed by Kitsoft.
This workshop is part of a national project, led by the ITU, to help Mauritania's government design, develop, and implement digital government services based on global best practices. This national project is also part of the Global GovStack initiative, which provides governments with essential tools for digital services, including building block specifications, a sandbox for testing (upcoming), communities of practices, and more.
From concept to a working service — step by step
During five days, five teams went through the full cycle of creating the “Company Registration in National Social Security Fund” service:
Process Analysis — reviewing the current (“as-is”) and target (“to-be”) process, identifying steps for automation, and determining which data to integrate from existing registries.
Technical Specification Development — using built-in AI assistants to define the service logic, variables, user roles, and business processes.
Form and Interface Creation — using a low-code builder, AI Builder, and ready-made Snippets, teams created forms for applicants and reviewers, configured document verification, and designed interaction scenarios.
Working with Registries — simulating integration with government databases, configuring data submission and processing, and updating records through defined business processes.
Extended Functionality — generating QR codes for PDF certificate verification, setting up automatic user notifications, and managing role-based access permissions.
In just a few days, participants learned a new system quickly, with the help of our detailed video guides in French that could be replayed as often as needed, while the Kitsoft team provided real-time expert support for questions beyond the main training scenario.
Image: Kitsoft Team celebrates successful workshop completion
A result that speaks for itself - digital service in five days
All five teams successfully recreated the digital service in full. This confirms that even without a technical background, it is possible to learn how to build government services on Liquio in just a few days — and see them in action immediately.
I was pleasantly surprised by Mauritania’s level of digitalization and their thoughtful approach to selecting technology partners. They carefully evaluate who they work with, and this workshop gave them the opportunity to test a certified GovStack solution for free and gain first-hand experience in building govtech services from scratch,
— Helen Uvarenko, International Program Lead at Kitsoft.
Image: Mauritanian camels